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    Co-Managed IT Services

     

    Extend Your IT Team Without Replacing It

    Give your internal IT team additional expertise, tools, monitoring, project support, and technical capacity while maintaining control of your technology environment.

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    Working Together

    Additional IT Expertise When Your Team Needs It

    An internal IT team brings valuable knowledge of your business, users, and technology environment. However, growing organizations can face increasing demands that extend beyond the capacity or specialized expertise of their existing team.

    Co-Managed IT allows your internal IT staff to work alongside Markothyx rather than being replaced.

    We can supplement your team with monitoring, endpoint management, Microsoft 365 administration, cybersecurity, help desk support, projects, and additional technical resources.

    Your internal IT team retains its role while gaining support for day-to-day operations, specialized requirements, or periods of increased demand.

    Additional IT Capacity

    Supplement your team with technical resources for ongoing operations, support, and maintenance.

    Monitoring & Endpoint Management

    Extend visibility and management across supported devices, systems, and infrastructure.

    Help Desk Support

    Provide additional assistance with troubleshooting, employee support, and day-to-day technical issues.

    Cybersecurity Expertise

    Access support for endpoint protection, vulnerability management, identity security, and security improvements.

    Microsoft 365 & Cloud Administration

    Assist your internal team with Microsoft 365 administration, cloud configuration, and identity management.

    Projects & Specialized Support

    Get additional technical assistance for migrations, infrastructure improvements, cloud projects, and other initiatives.
    Business Benefits

    Give Your Existing IT Team Room to Grow

    As your business grows, so do your technology requirements. Markothyx helps reduce operational complexity and provides a more structured approach to maintaining systems and supporting your every day business needs.

    Keep Your Internal Team

    Maintain your existing IT personnel and organizational knowledge.

    Expand Technical Expertise

    Access additional capabilities for specialized technology and cybersecurity requirements.

    Reduce Operational Pressure

    Share responsibilities for monitoring, maintenance, support, and projects.

    Maintain Clear Responsibilities

    Define which activities remain with your internal IT team and which are supported by Markothyx.
    Extend Your IT Capabilities

    Give Your IT Team the Support It Needs

    Co-Managed IT Services

    Frequently Asked Questions

    Will Co-Managed IT replace our internal IT team?

    No. The purpose of Co-Managed IT is to complement your existing team with additional resources and expertise.

    Can we choose which IT responsibilities you handle?

    Yes. Responsibilities can be defined around your team's existing capabilities and your organization's support requirements.

    Can Co-Managed IT support Microsoft 365 and cybersecurity?

    Yes. Markothyx can supplement internal teams with Microsoft cloud administration, identity security, endpoint management, and other agreed technical services.